Return and Refund Policy – Light Blue Offer

Contact: support@lightblueoffer.shop

At Light Blue Offer, your satisfaction is our priority. If you are not fully satisfied with your purchase, please review our return and refund policy below:

1. Returns

• You may request a return within 14 days of receiving your order.

• To be eligible, the item must be unused, in the same condition that you received it, and in its original packaging.

• Certain products, such as personal care items, intimate apparel, and digital goods, are non-returnable for hygiene and safety reasons.

2. Return Process

• To initiate a return, contact us at support@lightblueoffer.shop with your order number and reason for return.

• We will provide you with instructions and the return address.

• Customers are responsible for the cost of return shipping, unless the product is defective or incorrect.

3. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed back to your original payment method within 5–10 business days.

• Shipping fees are non-refundable.

4. Damaged or Defective Items

• If you receive a defective, damaged, or incorrect item, please contact us immediately with photos for quick resolution.

• We will replace the item or issue a full refund, including shipping costs.

5. Exchanges

• We currently do not offer direct exchanges. If you wish to exchange an item, please request a return and place a new order.

6. Late or Missing Refunds

• If you have not received your refund within the expected timeframe, please check with your bank or credit card company.

• If the issue persists, contact us at support@lightblueoffer.shop and we will assist you.